Geoff Ables has been announced as a featured speaker at the Procedure Professionals Association 2019 Annual Symposium. The event is scheduled for June 17-20, 2019 at the Reunion Resort in Kissimmee, Florida. For over 30 years this symposium has been the premier learning opportunity for procedure writers, reviewers, approvers and program managers to share information, operating experience, benchmarking, lessons learned as well as for networking with industry peers.
Ables will be presenting the session, “High Performance and the Human Touch,” on Wednesday, June 19. He will provide insight about organizations beginning to lose the human touch as their workplaces are becoming increasingly digital. This is a dilemma since better human connections are at the heart of high-performance teams. In this session Ables will describe how the digital workplace is helping, as well as hindering, human connection. Through storytelling, case studies and infographics, attendees will learn how to hone their people skills, and how to harness digital communications tools to go from dehumanizing the workplace, to super-humanizing their ability to form people connections.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he offers fresh insight and inspiration on how to harness the power of people, process and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a bestselling author, international keynote speaker and consultant. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002 and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit
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